Focus and Grow Your Digital Agency   

We guide owners of digital agencies through proven processes

allowing them to get what they want from 

their company, team & leaders


Navigate the Journey is ideal if your agency needs to:

Implement one business operating system to profitably grow & scale

Consistently set & achieve quarterly & annual goals 

Increase team unity around a common mission, vision & values

Create a healthy culture of disciplineaccountability

Prioritize business development efforts to make revenue more consistent

What makes us unique?

Navigate the Journey…

Specializes in digital agencies, web development studios & creative service firms

Knows what makes owners and their teams tick

Continues to see the same issues impacting agencies

Has developed solutions specific to the unique issues facing creative service firms

Combines in-person and virtual delivery of services

Has a track record of helping agencies produce the results they want

Tom has added tremendous value to me and my leadership team. We started with the 2-day StratOp Workshop which was a great way to get the team engaged, bought-in and ultimately, on the same page. We continue to engage Tom to help us stay focused on what is most important and to act on the vital few areas that have the greatest impact on the business. David Jones

CEO, Yesler

Tom lead our management team through a series of exercises adapted to fit our phase of business. It was enlightening to look at the company from many vantage points, and make decisions as a team about what the next 3 years will look like. We are starting 2018 with a crystal clear target, and initiatives to execute on it. It’s been so helpful to have a map, a path, and for that matter be clear on what mountain we’re climbing. Greg Bear

President, Bear Group

We hired Navigate the Journey to facilitate our annual retreat last year and it was revolutionary for our culture and our business. Using the StratOp methodology, Tom helped us get a lot of skeletons out of the closet, and deal with some unsaid things that had been looming. Using StratOp was also incredible in that it helped us map out a plan for where our agency is headed and to drill down into What’s Important Now (or WIN initiatives). Chad Paris

CEO, Parisleaf

Proven Processes that Solve Your Unique Challenges

For Companies

Strategic Planning

Create an actionable strategic plan that your team will buy into & execute.

Entrepreneurial Operating System®

Achieve Traction® by implementing the Entrepreneurial Operating System®.

For Teams

Team Health

Improve team health & effectiveness.

Virtual Human Resources

Optimize the return on your most valuable asset – your people.

For Leaders

Leadership Development

Grow as a leader through greater self-awareness and coaching.


Discover the long-term plan for your life.

Let Us Run Your Next Digital Agency Retreat!


Productive Meetings Run By Objective Facilitators


Open, Honest Dialogue Leading To Powerful Breakthroughs


Leave With An Action-Oriented Plan Your Team Will Implement

Let us customize the best approach for your agency’s next retreat.

We utilize Tom & Traci to facilitate our leadership team strategic planning retreats & companywide retreats with our fully distributed team of over 40 people. Navigate the Journey’s value is not just in leading our retreats, but also in following up to ensure we execute the plan we created during our retreats – if it weren’t for Tom checking in on us we would have quickly fallen back into our client-only focus.  If you are looking for an outside coach and advisor to help your company determine how to focus and grow as a company, as a team, or as a leader, then I highly recommending reaching out to Tom or Traci. Jody Grunden

CEO, Summit CPA Group

We are a fully remote team and gather yearly for a team retreat. We brought Tom in this year to guide us through the process of identifying areas we can improve, and charting a path to execute on that improvement. It was very well received by my team who sincerely appreciated being part of the conversation. Tom involved everyone, even the shy folks, in crafting the future direction of our company. We’re excited now and ready to take things to the next level. Carson McComas

President, Fuel Made

Tom has been a big influence in my life through his wisdom, guidance, and his ability to partner and come alongside our business and our leadership has been invaluable. More a partner, less a vendor. I recommend Tom to any organization looking for strategic planning, guidance, and leadership/team development. Dusty Gulleson

CEO, eResources

Digital Agency Presentations

Listen to or watch some of our presentations at

digital agency and web development conferences & events

How to Improve the Health & Effectiveness of your Drupal Agency

by Tom Barrett | DrupalCon 2018

How to Build a Healthy & Cohesive Team and Lead Them to Successful Results!

by Traci Schubert Barrett | DrupalCon 2018

Empowering Your Team

by Traci Schubert Barrett | Bureau Podcast

How To Successfully Lead Your Digital Agency

by Traci Schubert Barrett | Bureau of Digital Owner Summit 2017

Team Dynamics: Building A Healthy & Cohesive Team

by Tom Barrett | Bureau of Digital Operations Camp 2017

Team Dynamics 

by Traci Schubert Barrett | Bureau of Digital Webinar

Some of the digital agencies we have worked with

Navigate the Journey Assessment

Contact us for a complimentary Company, Team or Leader diagnostic.

Digital Agencies Log

Overcoming the 5 Biggest Frustrations Digital Agency Owners Face

Stalled Growth. People Issues. Lack of Clarity. Easily Distracted. Unable to Scale. In working with owners of digital agencies, web development and creative service firms we continue to see these issues and others keep owners awake at night and cause them to be frustrated during the day. These frustrations are a sign they are not getting what they want from […]

Vision, Traction & Healthy for Digital Agencies

Too many agencies are run on a patchwork of unaligned business operating systems and ineffective tools, leading to unhealthy teams and disappointing results.  It is as if all the arrows, representing the agency’s people, processes, strategies, marketing efforts, expectations, and culture are all pointed in different directions, often working at cross-purposes to each other: The […]

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