Many businesses are stuck due to ineffective internal meetings.  As Patrick Lencioni writes in Death By Meeting:The hard truth is, bad meetings almost always lead to bad decisions, which is the best recipe for mediocrity“.  And at the heart of bad meetings is ineffective issue solving.

You don’t have to tolerate boring, ineffective, and meetings that are dreaded by everyone.  Instead, strengthen the fourth EOS® component, “Issues” and not only will your internal meetings radically improve, but ultimately better business decisions will be made more frequently and consistently. 

Strengthening the Issues Component™ is about introducing the Issues List tool, and a discipline called IDS™.  


Issues List

EOS® introduces companies to the the simple tool of an “Issues List” – simply putting all of the “issues” facing the business on a list.  Issues are both problems & obstacles, as well as opportunities.  There are two issues lists:

  • Long term issues require a longer amount of time to discuss and solve, and are generally more strategic in nature, usually impacting the long term direction of the company. Long term issues put on the V/TO™ are candidates to be discussed during a Quarterly offsite, or at an Annual Planning session.
  • Short term issues are issues that need to be dealt with more immediately – ideally this week, or within the next few weeks.

One member of the Leadership Team is the keeper of the official long-term and short-term issues lists.


IDS™ – Issues Solving Track™

Keeping a running list of long term and short term issues is only half the battle.  Teams must then master the discipline of “IDS”.  We recommend utilizing the following approach to document the 4 steps to solving issues:

  • “Issue” – the headline of the issue
  • “Identify” – agreement on the root cause of the issue (because often the root cause is not contained in the headline)
  • “Discuss” – consideration of the various options to solve the issue
  • “Solve” – deciding how to solve the issue and make it go away for ever


So What?

Our level of success in all areas of life is largely determined by our ability to solve issues as they arise.  Likewise, the success of your business is largely dependent on your team’s ability to strengthen their collective ability identify, discuss & solve issues.


Next Steps

  • Read Chapter 6 of Traction “The Issues Component” and implement the Issues Solving Track™ in your organization.
  • Visit and schedule a call with Tom Barrett to discuss how implementing EOS® would allow you to get what you want from your business.


About The Author

Tom Barrett is a Nashville-based Certified EOS Implementer™ and focuses on implementing EOS® with growth minded entrepreneurial businesses helping them to Clarify, Simplify & Achieve their Vision.

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