Successfully Rolling Out EOS®

Successfully Rolling Out EOS®

The journey begins with the owners of a growth-oriented entrepreneurial company acknowledging they are not happy with the status quo. They recognize what has gotten them here is not going to get them there, and decide they are going to run their business on the...
The Quarterly Conversation™

The Quarterly Conversation™

Crucial Conversations are discussions between two or more people where the stakes are high, opinions vary, and emotions run strong (see the book “Crucial Conversations” by Patterson and Grenny).   Conversations around behavior and performance are the most crucial of...
The Accountability Formula

The Accountability Formula

The Merriam-Webster dictionary defines accountability in part as “an obligation or willingness to accept responsibility or to account for one’s actions”.  Sounds like a reasonable enough expectation for those that draw a paycheck and other benefits from working...
The Overlooked Power of Simplicity in Business

The Overlooked Power of Simplicity in Business

Southwest Airlines is by far the most successful commercial airline in US history.  But Southwest’s beginnings can be traced back to this simple napkin drawing:   Legend has it that in 1967, after shuttering Wild Goose Airlines, Rollin King turned to his attorney,...
Stop circling the airport of never-ending theoretical ideas!

Stop circling the airport of never-ending theoretical ideas!

While great leaders look outside their organizations to learn from the mistakes and best practices of others, there is a danger in endlessly searching for that elusive ‘magic bullet’ they feel is missing from their company.  Too many times leaders read a book, attend...

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