Customized Operations Support

The right operational support, right when you need it.

The vision is big. But so is the to-do list.

As any business scales, so do the demands: projects stall, priorities compete, and operations become more complex than ever.

Instead of focusing on the big picture, we can be pulled back into the day-to-day. The team is managing bottlenecks and broken systems. There doesn’t seem to be time to launch new initiatives or get everyone singing from the same song sheet.

Instead of running a high-performing, aligned operation, the team is putting out fires.

We're here to change that.

There’s a better way to run your business.

How We Help: Operations Support Options

At Navigate the Journey, we help businesses overcome execution issues that stall growth. An Operations Specialist provides high-level support without the commitment of a full-time hire. Our level of support depends on you, your needs, and your vision. We offer customized packages designed to give your team the support and freedom they need to thrive. Whether you need a new project launched, processes aligned and documented, or ongoing fractional support, we're here to help. 

  • We ensure the right people are in the right roles with clear responsibilities, accountability, and structure. A well-defined team drives efficiency and supports long-term growth.

  • Serve as a strategic partner to the CEO, providing high-level operational oversight, problem-solving, and execution support. From removing bottlenecks to ensuring daily operations align with long-term goals, this role brings clarity, structure, and momentum, allowing the CEO to focus on growth and vision.

  • Keep strategic initiatives on track with structured planning, execution, and accountability. Effective project management ensures priorities turn into results.

  • Ensure key metrics are tracked, reviewed, and used to drive informed decision-making. By maintaining accountability and visibility, we help keep teams focused on the right priorities and business objectives.

  • Establish clear priorities, structured meetings, and leadership alignment so everyone is focused on the same goals. A business runs best when its leaders and teams move in the same direction.

  • Ensure essential processes are documented, standardized, and consistently followed. By providing the structure and framework, we help teams create and maintain effective systems that support scalability and efficiency.

How it Works: Operations Support Process

At Navigate the Journey, we help businesses overcome execution issues that stall growth. An Operations Specialist provides high-level support without the commitment of a full-time hire. Our level of support depends on you, your needs, and your vision. We offer customized packages designed to give your team the support and freedom they need to thrive. Whether you need a new project launched, processes aligned and documented, or ongoing fractional support, we're here to help. 

Discovery

DISCOVERY CALL

A free 45-minute call to explore how fractional operational support can help you scale with structure and clarity.

ENAGAGEMENT OPTIONS

A 45-minute call to present discovery findings and walk through three engagement options tailored to your stage and goals.

ROADMAP & KICKOFF

A kickoff session to align on priorities, establish the working rhythm, and start implementing your operations roadmap.

Who We Help:  Growth-Minded Teams Ready to Scale Smarter Not Harder

Sound familiar?

  • Your team is talented and capable, but stretched thin and stuck managing chaos instead of building momentum.

  • You have a vision for growth, but lack the bandwidth or infrastructure to support it.

  • You’ve tried implementing operational systems, but they never take hold or get off the ground properly.

  • You’re not ready to hire a full-time Director of Operations, but you need experienced leadership to move things forward.

  • You’re growing fast, but your current systems weren’t built for where you're headed.

If this hits close to home, you’re not alone, and you’re not failing. You’ve simply reached the stage where the old way of operating can’t carry the weight of what’s next.

That’s where we come in. We partner with teams to install the structure, systems, and strategic oversight you need to scale with confidence without having to carry it all on your shoulders.

Discovery Meeting

This interactive 45-minute virtual meeting is the first step in determining the right operational support for your business. We’ll introduce our approach, discuss your key challenges and goals, and ensure the process aligns with your needs. This session also allows us to customize an implementation plan based on your business’s unique structure and stage. Our framework is adaptable, ensuring you get the right level of support to maximize results.

Meet Your Operations Specialist

Jamie Devins

Jamie is a strategic operations leader with 19 years of experience in process optimization, project management, and systems implementation. As a former small business owner, she understands firsthand the challenges of scaling a company while managing day-to-day operations.

A thinker and a doer, Jamie sees both the big picture and the details needed to make it happen. With a balanced approach of strategy and execution, she ensures that ideas don’t just stay ideas; they turn into real, measurable results. She specializes in creating structure, eliminating inefficiencies, and implementing scalable systems that help businesses grow without operational chaos. She brings a practical, results-driven approach, showing up as:

  • A strategic problem solver who identifies inefficiencies and builds lasting solutions.

  • A systems builder who develops processes that streamline operations and improve efficiency.

  • A collaborative leader who ensures alignment so teams stay focused and execute effectively.

  • A relentless executor who pushes projects across the finish line and ensures nothing falls through the cracks.

  • A big-picture thinker who asks the right questions, uncovers new possibilities, and helps businesses see what’s possible beyond their immediate challenges.

Are you ready to operationalize success?

Small operational problems today will become major obstacles to growth tomorrow. Without the right systems and structure, your business will remain stuck in inefficiencies, limit its own growth, and continue pulling you into the weeds of daily operations. But with the right operational partner, you can finally focus on what matters: leading your business forward. Let’s build the systems, structure, and leadership your business needs to grow with confidence together.

The first step is simple. Let’s have a conversation about what’s working, what’s not, and what’s next for your business.